Initial contact with landlord's technical services after receiving a brief

Gather all existing documentation about the unit (drawings, technical manuals, existing licenses)

Assess all statutory elements related to the site

Deliverables: Preliminary feasibility study

Fully measure site / Organise pointcloud survey with a local company

Introduce all data in BIM software ArchiCAD

Evaluate the condition of existing construction elements

Evaluate the condition of existing services

Check working and unloading restrictions

Check site-specific health&safety requirements

Deliverables: Plans and elevations of the existing in PDF and DWG format, full photographic reportDescription text goes here

Preliminary designs with brand’s design team

Issue preliminary planning, target construction dates, target opening date

Preliminary budget estimations based on sqm rate and site condition

Gathering of preliminary costs (hoarding, consultants required for the license & services, urgent supplies)

Deliverables: Plans and elevations of layout proposals in PDF and DWG format, interactive gantt chart planning, Preliminary cost model

Coordinate with brand the development of the concept set, incorporating landlord and consultants feedback.

Initial design intent on HVAC installations.

Chase landlord approval on store design if required.

Chase preliminary statutory approval from authorities if required.

Deliverables: Plans, elevations and perspectives of schematic design in PDF and DWG format, interactive gantt chart planning, license reports.

Issue full specifications on construction materials, finishes, equipment

Issue detailed Bill of Quantities for construction and equipment

Coordinate with M&E and license consultants for full integration of their specifications in the package

Coordinate the translation of  all documents into local language if needed (depends on the country)

Deliverables: Plans, elevations, perspectives and construction details in PDF and DWG format, detailed BOQ calculations, general BOQ template for tendering

Identify suitable general contractors, preferably local ones

Issue all tendering documentation to general contractors and suppliers

Meet general contractors on site to review all aspects of the specifications and bill of quantities¡

Chase quotes from regular suppliers (for example furniture, lighting, music system, signage, ....)

Compare general contractors quote, negotiate costs based on comparison

Issue detailed complete cost model containing complete verified costs

Issue recommendation on general contractor to the brand

Confirm project planning, identify general contractors commitments on timing for construction works

Deliverables: Tender comparison file, full cost model, final gantt chart planning

Assist the brand in contract negotiations with general contractors

Weekly visits to construction site to supervise that store is being built according to plans and specifications

Re-survey the site, adapt project drawings and quantities if needed after strip out

Coordinate all suppliers deliveries and installations

Keep continuous communication with landlord and consultants

Planning, make sure works are on track

Track project variations and their approval from the Brand, if any

Track costs variations and chase their approval from the Brand, if any

Approve or disapprove of suppliers and contractors invoices

Draw project updates if any

Deliverables: Weekly progress reports with pictures, cost variation sheets if any, Cost model updates if any, Invoice Control sheet updates

Preliminary handover protocol with general contractor

Assist furniture supplier with delivery, unloading

Verify general set-out of the furniture

Verify delivered furniture against BOQ quantities

Address any quality issue with the furniture and equipment

Coordinate assistance from general contractor to shopfitters if required

Deliverables: Weekly progress reports with pictures, cost variation sheets if any, Cost model updates if any, Invoice Control sheet updates

Arrange meeting on site with brand, general contractor, shop-fitters, consultants if required

Coordinate assistance from electricians and joiners to store team if required

Collate detailed snagging list, including description, pictures, deadline, and who is the responsible party

Collate additional requests from brand

Organize store manager's induction on how to operate the store's systems and equipment

Handover maintenance binder to store manager

Deliverables: Handover report, full snagging list, maintenance binder, H&S files if requiredItem description

Chase the solution of snaggings from contractors and suppliers

Deliverables: Updates to fully shared online snagging list,  Invoice Control sheet updatesItem description

Issue certificate of snagging completion

Issue final cost model with completed invoice control sheet

Issue / verify as-built drawings

Backup all project files